Last Updated: August 21, 2026
This page explains how to delete your Pacely account and the data associated with it, what gets deleted, and what is kept. It applies to the Pacely mobile application, published by Tassyo Clemente De Pietro.
To delete the whole account, there are two ways: inside the app, which is immediate, or by email, if you no longer have the app installed. To delete only part of your data and keep your account, see Deleting Some of Your Data.
This is the fastest route and takes effect immediately.
The deletion runs right away. When it finishes, you are signed out, the data on the device is cleared, and the app returns to its initial state.
If you never created an account: Pacely can be used without signing in, and in that case none of your data ever left your device — there is no account to delete. Uninstalling the app, or clearing its storage in your device settings, removes everything.
If you have already uninstalled the app, lost access to your device, or cannot sign in, write to us and we will delete the account for you.
Send an email to admin@getpacely.com with:
Please send the request from the email address of the account itself whenever possible. If you cannot, we will need to verify ownership another way before deleting anything — this protects you from someone else deleting your data.
We confirm receipt and complete the deletion within 30 days, and generally much sooner. Brazilian users' requests are handled within the 15-day period set by the LGPD.
Deleting your account is permanent and cannot be undone. The following is removed from our systems:
| Data | What it includes |
|---|---|
| Account | Your login and email address, and the link to the sign-in provider you used, if any |
| Habits | Habit names, types, units, targets |
| Groups | Group names and the habits assigned to them |
| Records | Every check-in and logged value, and your full tracking history |
| Preferences | Settings and display preferences stored with your account |
| Email preferences | Your record of opting in or out of product emails, which is removed together with the account |
| Data on the device | When you delete from inside the app, the local copy is cleared as part of the same operation |
Scores, streaks, trends, and recaps are calculated from these records, so they disappear along with them. Nothing is transferred to another account or kept in a recoverable form.
These are the exceptions described in our Privacy Policy, where retention is required by law or by the integrity of our systems.
Export your data first if you might want it later. In the app, open the side menu and tap Export Data to download a complete copy of your habits, groups, records, and preferences as a JSON file. Once the account is deleted, we cannot recover any of it for you.
Deleting your account does not cancel a subscription. If you have an active Pacely subscription, it is billed by Google Play and must be cancelled there, or it will keep renewing. Go to Play Store → Profile → Payments & subscriptions → Subscriptions and cancel Pacely. The same applies to uninstalling the app.
You do not have to delete your account to get rid of data you no longer want. Pacely lets you remove individual items at any time, and your account, your other habits, and your history stay untouched.
The item disappears from the app immediately and, the next time your devices sync, from all of them. It stops being counted in scores, streaks, trends, and recaps, and it is never shown to you again.
How this works on our servers. When you delete an item, we mark it as deleted rather than erasing the row on the spot. That marker is what tells your other devices to drop their copy — without it, a phone that was offline would simply put the habit back. The item is excluded from everything the app reads, but the underlying record still exists in our database. If you want it erased completely, use the email request below, or delete your account, which removes it along with everything else.
Write to admin@getpacely.com with the subject line "Data deletion request", telling us what you want erased — for example, a habit you already deleted in the app, or your tracking history for a given period. Send it from the email address of the account whenever possible; if you cannot, we will need to verify ownership before erasing anything.
We confirm receipt and complete the erasure within 30 days, and generally much sooner. Brazilian users' requests are handled within the 15-day period set by the LGPD. Permanent erasure cannot be undone, and the same retention exceptions described in What Is Kept apply.
If you never created an account, none of this data ever left your device. Deleting a habit in the app is the end of the story, and clearing the app's storage in your device settings removes everything at once.
If anything here is unclear, or you want to check whether a deletion went through, write to admin@getpacely.com.
Data Controller: Tassyo Clemente De Pietro, operating as Pacely
Related documents: Privacy Policy · Terms of Service